Jg99 Terms and Conditions — Please Read Before Use

1 General Terms & Conditions

Jg99 (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting service operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and jg99.

These Terms have been written in Bengali for the convenience of our users. However, in the event of a legal dispute, the original document shall be considered final. jg99 reserves the right to amend these Terms at any time, and any changes will be communicated via a notice on the platform.

2 Account Registration & Verification

To open an account with jg99, you must provide accurate and complete information. Registering with false or misleading details may result in your account being closed at any time and any associated balance being forfeited.

• Each user is entitled to only one account can open.
• Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• The name, date of birth, and mobile number provided at registration must be accurate.
• Keeping your account password confidential is your responsibility. Sharing your password with anyone else is strictly prohibited.
• If you notice any suspicious activity on your account, please notify our support team immediately.

Jg99 follows a KYC (Know Your Customer) verification process. Identity documents may be required to process withdrawals or transactions above a certain amount.

3 Age Verification & Eligibility

Jg99 only 18 years of age or older for individuals. By registering, you confirm that you are at least 18 years of age.

• A national ID, passport, or birth certificate may be required for age verification.
• Registering with a false age will result in forfeiture of all winnings.
• Parents and guardians are advised to use parental control software on devices accessible to their children.

4 Deposit & Withdrawal Policy

Deposits and withdrawals on jg99 are easy via bKash, Nagad, and Rocket. All transactions are secured with SSL encryption.

The following conditions apply to all withdrawals:

• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals may be temporarily placed on hold if suspicious activity is detected.

5 Bonuses & Promotional Offers

Jg99 regularly offers a variety of bonuses and promotional deals. Each bonus carries its own terms, which are outlined in the relevant offer details. By claiming a bonus, you agree to the specific terms attached to it.

• Welcome Bonus: Applicable to the first deposit by new members. Each user is eligible once only.
• Wagering Requirements: A wagering requirement of typically 15–30x must be met before withdrawing bonus funds.
• Bonus Validity: Most bonuses are valid for 7–30 days. Any unused bonus will be forfeited upon expiry.
• Multiple Bonuses: Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonus Abuse: Accounts found abusing the bonus system may be suspended.

6 Gaming Rules & Results

All games on jg99 are powered by internationally certified RNG (Random Number Generator) technology, ensuring results are fully fair and verifiable. Every game outcome is determined by an automated system — with no human intervention.

• Once a game result has been declared, it cannot be changed.
• If a game is interrupted mid-session due to a technical error, the stake will be refunded.
• In Sports Betting, all bets must be confirmed before odds are announced.
• If a connection is lost during a Live Casino game, the outcome will be determined based on the round history.
• If you encounter a technical error or bug in any game, please contact support immediately. Any winnings obtained by exploiting an error will be voided.

7 Prohibited Activities

The following activities are strictly prohibited on the jg99 platform and may result in account closure and forfeiture of funds:

• Money Laundering: Using the platform for the purpose of money laundering.
• Account Fraud: Opening an account under a false identity or using someone else's account.
• Software Manipulation: Playing using bots, scripts, or automation tools.
• Bonus Abuse: Using any strategy to exploit or manipulate the bonus system.
• Collusion: Colluding with other players to manipulate game outcomes.
• Allowing minors to access the platform: Allowing anyone under 18 to play on your account.

8 Account Suspension & Closure

Jg99 reserves the right to temporarily or permanently suspend an account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• When fraudulent or suspicious activity is detected.
• Failure to pass KYC verification or providing false information.
• For legal or regulatory purposes.

You may close your account at any time. Please complete any pending withdrawals before doing so. To reopen a closed account, contact our support team.

9 Responsible Gaming

Jg99 is firmly committed to responsible gaming. We want gaming to always be a source of entertainment — never a burden. To support this, we offer the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a maximum duration for each gaming session.
• Self-Break: Voluntarily suspend your account for a defined period.
• Self-Exclusion: Take a permanent break from the platform.
• Reality Check: Receive notifications at set intervals showing how long you have been playing.

10 Privacy & Data Protection

Jg99 treats the protection of your personal information as its highest priority. Any data we collect is used solely to improve our services and meet legal obligations.

• Your information is never sold to any third party.
• Payment information is protected with SSL 256-bit encryption.
• We may be required to share information with authorities when legally obligated to do so.

For more details, visit our Privacy Policy Read.

11 Limitation of Liability

Jg99 is not liable for the following:

• Games lost due to internet connection failure.
• Damage caused by issues with your device or software.
• Delays or failures caused by third-party payment gateways.
• Unauthorized access to your account if you fail to keep your password secure.
• Temporary service disruptions caused by unforeseen technical issues.

12 Changes to Terms & Contact

Jg99 may update these Terms and Conditions at any time. Any changes will be announced on the platform, and the date at the top of the page will be updated accordingly. Continued use of the platform after changes have been made constitutes acceptance of the revised terms.

• For significant changes, a notification may be sent to your registered email or phone number.
• The latest version of the Terms & Conditions is always available on this page.
• Please contact our support team for any questions or complaints.