Your privacy on jg99 is our top priority. This Privacy Policy explains what types of data we collect, how we use it, and the measures we take to keep your information secure.
All data is secured with SSL 256-bit encryption.
Your data is never sold to third parties.
You may view or delete your data at any time.
Your data is stored on secure servers.
No unsolicited notifications are sent without your consent.
Security measures are regularly reviewed and improved.
Jg99 (referred to hereinafter as "we", "us", or "the Platform") is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We understand how valuable your personal information is to you. That's why this Privacy Policy has been created — so you know exactly what data jg99 collects, why we collect it, and how it is used and kept secure.
This Privacy Policy applies to the jg99 website jg99.win, mobile applications, and all related services. By using any jg99 service, you are considered to have voluntarily accepted this Privacy Policy.
In simple terms: We use your data solely to improve the quality of your experience and to fulfil our legal obligations. Your data is never sold to advertisers or third parties.
When you open an account or use our services on jg99, we collect various types of information. This data falls into two categories — what you provide directly and what is collected automatically.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Management & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device Information | IP address, browser, device model | Security & Experience Improvement |
| Usage Information | Gaming history, session duration, betting details | Service Improvement & Responsible Gaming |
| Cookie Information | Preferences, login state, language settings | Seamless User Experience |
We only collect information that is necessary. No excessive or irrelevant personal data is requested.
Jg99 uses the data it collects for the following purposes. In each case, data use is kept to the minimum necessary and relevant:
Important: Your data is never used for marketing or advertising without your consent. You can opt out of promotional messages at any time.
Jg99 never sells your personal data. However, there are specific circumstances where limited information may need to be shared:
We have strict confidentiality agreements in place with all third parties we work with. They may only use your data for the specified purpose.
Cookies and similar technologies are used on the jg99 website and app to enhance your experience. Cookies are small files stored in your browser or on your device.
Cookie Controls: You can disable cookies from your browser settings. However, turning off essential cookies may cause certain platform features to not function properly.
Jg99 uses industry-leading technology and processes to keep your data secure. Our security framework is regularly audited by independent third-party experts.
All data transmissions are protected with industry-leading encryption standards.
Data is stored in high-security data centers with both physical and digital protection measures in place.
Only authorized personnel can access your data, and all access is strictly logged.
The system is monitored around the clock to detect any unusual activity immediately.
Please note — no method of transmission over the internet is 100% secure. You are responsible for using a strong password and keeping your account credentials confidential.
As a jg99 account holder, you are entitled to the following rights. To exercise any of these rights, please contact our support team.
You can request to see what information we hold about you.
You may request correction of any inaccurate or incomplete information.
You may request deletion of your data after closing your account.
In certain cases, you may request that the use of your data be restricted.
You may request a copy of your data in a structured, portable format.
You may object to marketing communications or certain types of data processing.
Jg99 retains your data only for as long as necessary. All information is stored while your account remains active. After account closure, certain data may be retained for a specified period due to legal obligations:
Automatic Deletion: Once the designated retention period expires, your data is automatically deleted or anonymized from our systems.
Jg99 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed via KYC documents where required.
If we become aware that a minor's data has been collected inadvertently, the account will be immediately closed and all associated data will be deleted.
For Parents: If your child has inadvertently created an account on jg99, please contact our support team immediately. We will act promptly.
This Privacy Policy may be updated from time to time due to changes in law, the launch of new services, or business developments. Whenever changes are made:
We recommend checking this page regularly to stay up to date with our latest privacy policy.
If you have any questions, feedback, or requests regarding this Privacy Policy, please don't hesitate to get in touch. Our data protection team is always ready to assist.
Email: [email protected]
Response Time: You can typically expect a response within 24–48 business hours.
Support Hours: 7 days a week, 24 hours a day.
When requesting deletion, correction, or access to your data, we may ask you to verify your identity. This is a security measure to ensure no one else can modify your information.
Your privacy is fully protected on jg99. Enjoy slots, Live Casino, and Sports Betting in a secure environment. Registration is completely free.